Frequently asked questions

General

Where can I park my car?

Stratford International car park is a 1-minute walk away.

Do you have gym facilities?

Do you have Wi-Fi?

Do you have wheelchair access?

How far from Central London are you?

How far is the ExCeL London centre?

How far is the Queen Elizabeth Olympic Park?

What’s the nearest international airport?

Your Booking

When will my credit or debit card be charged?

Can I pay in cash?

Can I make a group booking?

Check-in/Check-out

What are your check-in and check-out times?

Our Rooms

Can I bring my pet?

Do you have cots available?

Food & beverages

Do you serve breakfast?

When does your restaurant open?

Find us

We’re next to Stratford International station, with regular fast connections around the city. The Eurostar at King’s Cross St. Pancras is a 7-minute train. And if you’re flying, London City Airport is just 20 minutes away.

Phone

+44 (0) 201 310 890

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